Quality Charter | VET TRADE

You can count on our expertise.

A guarantee of quality

As medical devices become increasingly complex, the need for reliable, compliant, and cost-efficient supplier partners is of great importance to strategic sourcing and direct procurement executives. At the center of all decision-making is balancing quality and cost when finding and partnering innovative suppliers.

VET-TRADE is committed to continuously improving the performance of its products and services to ensure customer satisfaction. Our employees bring the best of themselves to provide consistency in quality and service to make VET-TRADE a reliable partner.

Reliability, Availability and Security

We understand the importance of having reliable products in an operating theater for the good sake of doctors and patients.

VET-TRADE ensures safe and reliable devices for your daily professional use.

Guarantee : We provide six months guarantee on all our products.
Cost savings : You can save up to 70% on your purchases.
Stock : A wide choice of products to meet all your needs.
Traceability : We track every device and keep information in our database.
After sales-service : Professional and friendly interlocutors.
Quality report : We provide detailed image reports.
Trustworthiness : Our employees have a rich experience and high technical expertise.

« We do everything possible to guarantee the good performance of your devices in line with the ISO 13485 standard. Quality is paramount, as there is no room for chance in an operating-room. »

Discover the backstage of our workshop, where each piece of equipment passes through the expert hands of our qualified technicians.

1 / Selection and compliance

The equipment is selected and inspected:

Verification of proper traceability thanks to serial numbers.
Verification of the conformity of the parts according to the manufacturers' standards.
Verification of each supplier (charter signed upstream)

2/ Complete examination

Our experts inspect and examine the devices through more than 82 checkpoints to know the general condition of the product and identify the slightest malfunction.

All defects are photographed and recorded in our computer system.

3/ Refurbishing

Each piece of equipment is rigorously refurbished by our qualified technicians using only spare parts and components that meet the manufacturers' standards. Our technicians have been trained by the manufacturers and are familiar with both theory and practice (drying time of adhesives, alignment of components, etc.).

4/ Quality control and validation:

During the final inspection, our technicians check the products, according to a very strict control points, to ensure that it is 100% functional and ready to be used safely with patients. Each member of our team is aware that there is no place for chance in an operating theater.

5/ Packaging & Delivery

We ship worldwide with our partners : DHL Express and UPS Express.

Devices are correctly packed to make sure they safely arrive to their destination. Depending on your location, your purchases will arrive within 1 or 2 days.

6/ Warranty and Services

From the moment you purchase from us, you will benefit from a 6-months warranty. For more information about an additional service contract, please contact us by e-mail or by phone.