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Frequently asked questions
Welcome to our FAQ section! Here, you’ll find answers to the most common questions about our products on your website.
What types of medical devices do you sell?
We specialize in the sale of top-quality refurbished flexible endoscopy equipment. More details about our product categories include: endoscopes, peripherals, systems, accessories, and spare parts.
What brands do you offer?
We offer products from major brands such as Olympus, Pentax, FujiFilm, and Storz.
What is a refurbished endoscopy equipment?
Refurbished endoscopy equipment is second-hand equipment that has been restored to working order through careful inspection, repair, and replacement of worn components. All of our endoscopy equipment is thoroughly tested to ensure it meets the original manufacturer's specifications and is often offered at a significantly lower price than new equipment.
For more details, please refer to our quality charter.
Are refurbished devices as reliable as new ones?
Yes, absolutely! The quality and performance of our refurbished devices are just as good as new ones, but at a lower cost.
What is your warranty policy?
Refurbished products come with a 12-month conformity guarantee.
Can you assure me that the equipment I want to buy is functional?
Yes, all our products are thoroughly tested to ensure they work properly. Our technicians inspect each device against 82 control points to verify it operates to the same standards as new equipment.
How can I order?
Getting a quote is easy! Just go to the product page for the item you want, and click the "Request a Quote" button. Our sales department will send you a quotation within 24 hours.
What are the delivery methods and times?
We work with major carriers such as FedEx, UPS, DHL, and TNT.
Delivery in Europe: 1-2 days
International delivery: 3-5 days
*Delivery times may vary depending on the product origin and order volume.
Which countries do you ship to?
We deliver worldwide, even to Mars!
Contact and support
If you haven't received an answer to your question or still need assistance, don't hesitate to contact us. We look forward to hearing from you.